Monday, April 19, 2010

Customer Service

Customer Service is one of the most important things to me!
Coton Colors Pottery receives an A+


I recently ordered a new attachment for my Happy Everything platter in order to take advantage of their free shipping. Typically their shipping cost is almost half the price of the attachment... Which is crazy! Anyway, once I received it I was really disappointed. It was not so prettily painted... And they are always so prettily painted! I wrote their customer service department expressing my concerns about this recently purchased attachment along with one I ordered forever ago that I was not happy with either. They realized their quality control people missed the art mistakes! In response they are sending me two new attachments. Now that's what I call customer service!

Great customer service makes me so. unbelievably. happy.

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